Privacy policy

This privacy policy explains how Euvaper (hereinafter referred to as "the website" or "we") collects, uses and discloses your personal data when you visit our website or make purchases.

Contact us

If you have any questions, require further information about our privacy practices or wish to make a complaint, please contact us by email at support@Euvaper.de after reading this policy.

Collection of personal data

When you visit our website, we collect certain information about your device, your interactions with the website and details required to process your purchases. If you contact us for customer service, we may collect additional information. In this policy, any data that relates to an identifiable individual is referred to as "Personal Data". Below you will find details of the personal data we collect and the reasons for doing so:

Device information

Purpose:

To load the website correctly for you and to carry out analyses to optimise the website.

Source:

Automatically collected via cookies, log files, web beacons, tags or pixels when accessing our website.

Personal data collected:

Web browser version, IP address, time zone, cookie details, pages or products viewed, search terms and website interaction.

Order information

Purpose:

To provide products/services, process payments, organise shipping, issue invoices/confirmations, communicate with you, check orders for risk/fraud and send product-related information or advertising based on your preferences.

Source:

Collected directly from you.

Personal data collected:

Name, billing address, delivery address, payment details (including credit card numbers), e-mail address and telephone number.

Customer service information

Purpose:

To optimise website usage and provide customer service.

Source:

Automatically recorded when you access our website.

Purpose:

To provide customer service.

Source:

Collected directly from you.

Minors

Our website is not intended for persons under the age of 21. We do not knowingly collect personal information from children. If you believe that your child has provided us with personal information, please contact us for deletion.

Disclosure of personal data

We share your personal data with service providers to assist in the provision of services and fulfilment of contracts with you. This may include sharing information to comply with the law, to respond to legal requests or to protect our rights.

Behaviour-based advertising

We use your personal data for targeted advertising or marketing communications that we consider to be of interest to you. This includes sharing information with advertising partners. You can unsubscribe from certain services using the links provided.

Use of personal data

We use your personal data to provide services such as product sales, payment processing, order fulfilment and information about new products, services and offers.

Legal basis

In accordance with the GDPR, if you are based in the EEA, we process your personal data on the basis of various legal bases set out in the Regulation.

Storage

We will retain your personal data for our records unless you request its deletion.

Automated decision making

We do not carry out any fully automated decision-making processes with legal implications using customer data.

Sale of personal data

Our website sells personal information as defined by the CCPA. Details of the categories sold and opt-out instructions are available.

Your rights

EEA and California residents have the right to access, correct, update or delete their personal information. Instructions for exercising these rights are provided.

Cookies

We use cookies to improve your browsing experience. You can control and manage cookies through your browser settings.

Do Not Track

We do not change our data practices based on "Do Not Track" signals from browsers.

Changes

We may update this Privacy Policy periodically to reflect operational, legal or regulatory changes.

Complaints

If you have any complaints, please contact us by e-mail or post using the details provided under "Contact".

Thank you for reading our privacy policy at Euvaper have read.